Systems Administrator
All systems are GO in our search for a new Systems Administrator. We’re looking for a computer whisperer who can keep our equipment humming, not smoking. Sound like you? Want to manage and maintain our servers, networks, phones, printers and workstations?
Responsibilities:
- Triage Tier 1 and Tier 2 user-support tickets and provide direct assistance to users.
- Set up new users and related accounts.
- Provision new computers.
- Handle equipment repairs with vendors.
- Facilitate equipment setup, internal office relocations and other hardware management.
- Manage the sale and disposal of older hardware assets.
- Create purchase orders, and manage equipment purchases and coordination with the accounting department.
- Make configuration or other programming changes to corporate apps.
- Manage MDM and Endpoint protection/security/monitoring systems.
- Assist with the management and maintenance of the VOIP phone system, servers, networks, workstations, printers, conference-room systems, wireless access points, et cetera.
- Advise and collaborate with the IT Director on planning and executing larger initiatives.
Requirements:
- User-oriented and cool-tempered
- Excellent understanding of computer systems, mobile devices and other office-technology products
- Ability to think systematically, and diagnose and resolve complex technical issues
- Willingness to work after hours on occasion
- High availability for incident response
- Ability to travel to our Philadelphia, Pennsylvania, office and our Wilmington, Delaware, office
Experience:
- Help-desk technician or other customer support role
- Three to five years with Windows servers/clients, macOS, networking/DNS/WiFi, NAS, et cetera
- Specific experience with: Crowdstrike, Kandji, Intune, Apple Business Manager, Zoom, Office 365, Azure, Dropbox, Synology, Fortinet, ScreenConnect, Trello
Bonus Points:
- BS/BA in MIS/IS/IT, Computer Science or relevant field
Check us out. You’ll get a sense of who we are—as well as the clients we serve. Send your resume. Kick your career into high gear.
Aloysius Butler & Clark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, marital status or disability, in compliance with the Americans with Disabilities Act.
