Customer Relationships Management

A travel-related client of ours recently came to us looking for marketing vehicles which could energize its aging loyalty program member list and have trackable ROI. With the travel industry seeing hard times this change in direction is quite timely, with many companies transitioning from an awareness focus to a retention focus.Read full post...

Next time you have a few free moments, check out Stuff White People Like. It’s a blog where this guy gently mocks, well, the random stuff white people like.

It makes me laugh out loud, but what can I say, I’m that girl with the hummus and gluten free crackers.

http://stuffwhitepeoplelike.com

I suggest heading straight over to the “Full List of Stuff White People Like” at the top to peruse all of his posts. Some of my faves include Self Aware Hip Hop References, Difficult Breakups, Expensive Sandwiches and Not Having a TV.

Ya gotta admit, it’s pretty on target…

Good is the new green.

You remember Gordon Gecko and the whole greed thing? (Or maybe you’d rather forget.)

Then we did a segue into Green. Environmental responsibility was the new Holy Grail. Remember those spots by Subaru about their plant in Ohio? And how recycling was the new “we are the world”? (Apologies to whoever that was who started that because that was really cool.)

Well, here we are staring down a quadtrillion bajillion dollar budget deficit and everyone’s looking around going “Who, me?”Read full post...

Copywriting

I sometimes wonder whether some agencies even read the copy aloud before it’s approved.

Two examples come to mind: A prominent lizard has been the spokes-reptile for an auto insurance giant that frequently tells viewers that they can save “… hundreds of dollars or more on car insurance.” Moron car insurance? I don’t want that! Or how about the pharmaceutical hair remedy whose ads claimed that in clinical studies, “most grew some hair.” Most gruesome hair? I want none of that either.

My point? Just remember that you need to look at the creative product from all angles before it leaves the agency. You never know who may look at the work the wrong way.

Photo courtesy ABC News.

When you think of US Airways and all the negative press they’ve had in the past year about lost luggage and delays, you would never imagine that a plane crash would finally give them positive exposure.

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Image courtesy TVGuide.

According to Nielsen, nearly 37.8 million U.S. viewers tuned in between 10 a.m. and 5 p.m. to watch inauguration events on a total of 17 broadcast and cable networks.

This is the most viewers on an inauguration day since Ronald Reagan’s in 1981 (41.8 million viewers).

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Dangling Modifiers

First of all, a modifier is a word or phrase that describes something or someone. So you have to ensure that the modifier is modifying the thing it’s supposed to be modifying. Let’s say you’ve been going to pogo-stick conventions for a number of years. You attend a really cool convention in Wisconsin and you want to tell fellow enthusiasts about it. You start out: “As a 15-year veteran of pogo-stick conventions, the most recent shindig in Sheboygan was a stellar event.”

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Radio

What do people hate most about radio? The commercials! The steady growth of listenership to commercial-free satellite radio music formats offers compelling proof. A growing number of listeners are more than willing to pony up $12.95 a month to be spared the relentless onslaught of irritating, irrelevant radio spots.

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