The DUI D-Word campaign from the Delaware Office of Highway Safety

WILMINGTON, DE—Aloysius Butler & Clark, a full-service marketing communications agency, earned video accolades at the 2015 Telly Awards. With silver as the highest award given, AB&C won three bronze honors. The first two came in the category “Online Video—Online Webisodes, Segments, or Promotional Pieces—Health and Wellness.” AB&C won for MedStar Georgetown University Hospital’s deep brain stimulation campaign and Delaware Division of Public Health Comprehensive Cancer Control Program’s Healthy Delaware skin cancer testimonial videos. Additionally, in the public service category, AB&C and the Delaware Office of Highway Safety won bronze for the DUI D-Word campaign.Read full post...

I’ve flown with the pelican and I can tell you, it’s exhilarating.

Reality’s fine for the everyday world, but sometimes you need something a little more stimulating and rewarding. Well, you’re in luck. Now you can experience a type of hyperreality — a mixture of physical and virtual reality that enables you to expand your mind while exploring unattainable vistas.

Hyperreality was just the next logical step in our compulsive quest for new experiences. With instant access to unlimited information, we had to ask: How do we add value? With an enhanced hyperreal visual experience. And it’s pretty accessible for all of us.Read full post...

More of your social media for small businesses questions answered.

Someone posted a negative comment on my business’ social media page. Should I delete it?

No. Deleting negative comments does more harm than good. Instead, think about the most common customer complaints towards your business and develop a general response to each. If a negative post appears, take the appropriate general response and tailor it to specifically address the complaint. Additionally, get the conversation offline. Read full post...

Social media has become a powerful marketing tool.

So you think you’re ready to take the plunge. No, not marriage, kids or swimming with those Polar Bear guys. We’re talking about social media here. Like those other plunges, you might not quite be sure what you’re getting yourself into.

There’s no denying it: Social media has become a powerful marketing tool. Read full post...

Being proactive and using a different approach for each platform are key to social media crisis communication.

A powerful new weapon has been added to your crisis communications arsenal: social media.

Like all weapons, it can be used for good or evil. It can assure you of a swift victory over those who would defame your reputation. Or it can blow up in your face. Because social media can change public opinion — for better or worse.

In the old days, companies relied on traditional media to handle a crisis. In 1982, for example, Johnson & Johnson executed its revered Tylenol crisis communications plan, calling for a comprehensive recall of potentially poisonous product. J&J (and its PR agency) used traditional media outlets to spread the word. With the 24-hour news cycle was still in its infancy, the company reclaimed 70% of its market share within a few short months. Crisis averted.

Read full post...

Finding the right social media tool.

My husband is a carpenter, so he’s into tools. As a social media guru, so am I. Whenever we come up with a project, we immediately start thinking about what tools we have and what we may need to buy. We’ll scour yard sales, flea markets and the Internet to find just the right compound miter saw or three-phase plasma cutter — often to the detriment of the job itself.

Though perhaps not as exotic as a four-foot finger brake or Pittsburgh lock-seam hammer, the most exciting social media tool is video. Healthcare professionals are learning to take advantage of video along with everything else in their toolbox, as this online marketing blog explains. Surgeons have used Twitter, for example, to tweet out live procedures from the O.R. — the first being a surgery to remove a cancerous tumor from someone’s kidney. Universities such as Stanford are using video on Facebook for question-and-answer sessions between professors and students. Mainstream media is now plugging into social media for obvious reasons — mainly because they know their audiences are plugged in.Read full post...

Blogs and the mainstream media

Blog content aggregator and search site Technorati will soon release its Technorati Attention Index, which measures the incidence of blogs linking to mainstream media sites during the last 30 days. Traditional news sources such as The New York Times, CNN and the BBC are leaders, most likely indicating the high influence of politics and the economy, versus, as examples, entertainment and technology reporting.Read full post...