Search Engine Optimization

You have finally launched a beautiful customer-centric website. Now what?

As traffic flows move from brick-and-mortar storefronts to online locations, it is vital that you stake your claim online. And, as in real estate, there are still three keys: location, location, location.

If you build it, they will come no longer works. With well over 110 million individual websites competing for people’s attention, you need a plan, and some help, to be consistently found by the audience you most care about. One path to success is Search Engine Optimization, a collection of techniques that agencies can implement to give your website, and your marketing, the tools to succeed.Read full post...

Finding new ways to use Facebook

Target recently ran a two-week campaign on Facebook called “Bullseye Gives.” The premise? The mammoth retailer offered a choice of ten charities, from breast cancer research to the Red Cross. People voted for their favorites.

The prize? Target will split $3 million among the charities based on the percentage of votes they received.

It’s a great example of viral marketing for both Target and the charities. People posted their votes on their Facebook profiles, encouraging others to participate — and getting more people to join Target’s fan base. Some of the charities posted links on their website homepages, too. In addition, Target will help to connect voters with volunteer opportunities in their local communities. After two weeks, more than 290,000 people had voted!

So Target not only looks hip and philanthropic, but through a creative use of social media, it is strengthening its online community while building its brand.

Award-winning work

That’s why I’m happy to report that AB&C recently won 12 awards at the 2009 Aster Awards, a medical and healthcare marketing awards program. The awards —golds, silvers and bronzes — recognized creative work in direct mail, web design, television, collateral and print. Check it out for yourself.

One gold was for our design of the St. Joseph Hospital Website. St. Joe’s old website was packed with information, but you had to take the time to dig through it. And that was the problem — especially because the good people of Greater Nashua, western New Hampshire and northern Massachusetts — the hospital’s audience — are very tech-savvy and look to the Internet as their first source of medical information. So after we impressed St. Joe’s with unique micro-sites for some of their new campaigns, they decided it was well past time to overhaul their main website.Read full post...

Social networking vs. Social marketing

People, please. You are breaking my heart.

I spend hours on Facebook. Hours. I do it so I can reconnect with people I purposely lost touch with years ago. I do it so I can poke Scott Bille and not get sued. I do it so I can see pictures of people from my past.

Read full post...

Award-winning work

AB&C earned 11 awards, including a “Best in Show,” at the Twenty-Sixth Annual Healthcare Advertising Awards, the nation’s oldest and largest healthcare advertising awards competition, sponsored by Healthcare Marketing Report. Click to see the winning creative.

AB&C took top honors (the “Best in Show” award) for developing a Physician Recruitment Showcase Book on behalf of Geisinger Health System of Danville, Pennsylvania. Physician recruitment is challenging and highly competitive —particularly for Geisinger Health System, a renowned but remote health system in rural Pennsylvania. Recruitment branding has always represented Geisinger as a place where physicians are thought leaders and innovators — where they can be heard, do research, teach and pioneer revolutionary treatments and modalities.

Our idea was to create a showcase book that would capture the essence of the Geisinger physician experience. The book parallels scientific/technologic photography with quotes that aren’t so much inspirational as they are aspirational. We chose quotes from contemporary sources rather than “dead Greek guys.” Other photography captured the lifestyle of the physicians with captions that contrasted their leisure pastimes with their clinical pursuits. Response has been good — the piece has gotten high marks from physician candidates.

The Whopper Sacrifice

Did you hear about Burger King’s recent “Whopper Sacrifice” Facebook promotion? The promotion attempted to get Facebook users to “sacrifice” ten friends in exchange for a coupon for a free Whopper.

Facebook didn’t like the promotion and Burger King had to take it down after one week, but only after 234,000 friendships had ended.

Here’s what happened. Burger King launched the “Whopper Sacrifice” micro-site, where Facebook users could install the Whopper Sacrifice Application. The application allowed you to delete 10 friends in exchange for a coupon for a free Whopper. According to statistics, over 89,000 Facebook members added the application. To add an interesting twist, the friend’s profile photo was set on fire through animation once you chose to delete him or her.

Are we seeing a brand-new way to use Facebook? Will others try similar stunts?

An example of viral marketing.

Ken Block’s spirited gymkhana video finally made AdGabber today. For those of you not familiar with Subaru beyond taking your Labrador and 2.5 kids for an off-road picnic, the company has an amazing history of hooliganism thanks to the spirited Impreza line and the tunability of its turbo four and chuckability of AWD.Read full post...

Customer Relationships Management

A travel-related client of ours recently came to us looking for marketing vehicles which could energize its aging loyalty program member list and have trackable ROI. With the travel industry seeing hard times this change in direction is quite timely, with many companies transitioning from an awareness focus to a retention focus.Read full post...

Good is the new green.

You remember Gordon Gecko and the whole greed thing? (Or maybe you’d rather forget.)

Then we did a segue into Green. Environmental responsibility was the new Holy Grail. Remember those spots by Subaru about their plant in Ohio? And how recycling was the new “we are the world”? (Apologies to whoever that was who started that because that was really cool.)

Well, here we are staring down a quadtrillion bajillion dollar budget deficit and everyone’s looking around going “Who, me?”Read full post...