There are huge advantages to using a CMS, but some of these features also bring disadvantages.

As a Technical Director at AB&C, I’m mainly involved in the technical production for our web projects — from landing pages for specific campaigns to websites for hospital systems. For the last few years, we’ve been doing much of this production in a content management system (CMS), a web-based application that enables us to give our clients design templates that they can fill in with text and pictures.Read full post...

Many crisis situations entail change, surprise or the unexpected.

“In many ways, individuals and institutions get measured by their capacity to deal with change, surprise and the unexpected.” — Bob Woodward

Many crisis situations entail change, surprise or the unexpected. How do we as public relations professionals respond effectively? How do we blend the proper doses of textbook theory, gut instinct and level-headed judgment?

Over the course of my career I have dealt with a variety of “urgent” situations: product liability, white-collar crime, race and sex discrimination, life-threatening negligence by healthcare providers, environmental issues, and corporate downsizing, to name a few.Read full post...

One of the FDA-approved graphic warning labels

Full disclosure: I have worked on Tobacco Prevention and Control social marketing campaigns for more than 10 years. As you may have heard, beginning September 2012 the FDA will require cigarette companies to place very large and graphic warning labels on the packaging of their cigarette products. These labels will have to cover the top half of the cigarette box and 20% of any tobacco advertisement.Read full post...

It can be scary to bust some new moves.

In all communications with consumers, whether it’s online, in print or over the airwaves, it’s easy to forget that we’re just talking to people. Usually that’s because there’s a laundry list of information that “needs” to go into each ad. In fact, in healthcare advertising there’s a well-known dance:

Step 1: Mention skilled doctors, latest technology and dedicated staff.

Step 2: Throw in a patient testimonial.

Step 3: Always tell people about your awards (even if they have no idea what you’re talking about).

Step 4: Grab a partner (preferably a celebrity).Read full post...

Contagion billboard

This is the coolest advertising I’ve seen since the stunt for Lynx (we know it in the United States as Axe) with virtual angels falling from the sky into the London Victoria railway station. What Warner Bros. Pictures Canada did to promote its new movie “Contagion” could also be considered interactive, on a microscopic level. Read full post...

"The Fitchuation" T-shirt sold by Abercrombie & Fitch

Abercrombie & Fitch released a press statement two weeks ago entitled, “A Win-Win Situation,” in which they offered to pay Michael “The Situation” Sorrentino and his Jersey Shore castmates a “substantial” amount of money to stop wearing their clothes in public. A&F’s statement said, “We are deeply concerned that Mr. Sorrentino’s association with our brand could cause significant damage to our image…. We understand that the show is for entertainment purposes, but believe this association is contrary to the aspirational nature of our brand, and may be distressing to many of our fans.”Read full post...

Recruitment poster for the Third Delaware Regiment, 1861-1865

Put on your bonnets and boaters and hop in your buggy — Aloysius Butler & Clark is going back in time for this season’s art show! On September 8, 2011, the walls of AB&C will be adorned with fine historic reproductions from The Delaware Historical Society. These rarely seen reproductions will include maps, documents and images of the First State.Read full post...

Accidental tweets are easy fodder for journalists.

Have you ever posted something you regret on your Facebook or Twitter? Maybe you posted an inside joke on someone’s wall that was supposed to be for their inbox. Or you tweeted a quote after a long night out that wasn’t as funny in the morning. Or — my personal favorite — you searched for someone on your Blackberry Facebook app, without realizing you posted his or her name as your status?Read full post...

Ball’s in your court, Netflix.

I remember when you first came out. You sent me unlimited DVDs in the mail each month, three at a time. Then you offered cheaper plans with fewer DVDs. Then came streaming videos — for free! — to compete with Redbox, free online streaming websites like Hulu and Fancast, On Demand content that comes with cable, and other streaming video rental applications like Vudu and Blockbuster On Demand. Life was sweet.Read full post...

This was not another typical internship.

Nine different brands of chips, four types of M&Ms, six different kinds of granola bars, a few bottles of wine and an unlimited supple of coffee. A college kid’s kitchen? No — the kitchen at AB&C.

The grocery bill for AB&C has to be outrageous. The kitchen is stocked with a ridiculous supply of snacks, fueling the creative and business drive of nearly 70 people who seem unable to let go of their college days. That would explain the chalkboard wall, a Rock ’Em Sock ’Em Robots game, a skateboard and overlarge magnetic letters in the second floor meeting room. It’s not the décor a new intern might expect.Read full post...

Part 3: The Leader of the Facebook Pack

The first three posts in my Facebook news feed this morning were:

• A video of my neighbor’s new puppy (cute!)
• A picture of the beach in Greece where my best friend is vacationing (jealous!)
• A rant on the morning commute from a high school classmate (unintentionally hilarious!)

On the surface, these posts have nothing in common. So how did Facebook decide they should be in my “top news” feed? In a word: EdgeRank.Read full post...