It’s a brave new world for healthcare.

Have a clear plan in place for the changes your staff will go through over the next few years.

Have a clear plan in place for the changes your staff will go through over the next few years.

Welcome to the wildest of times in the history of American healthcare. Consumers, physicians and advanced practitioners, administrators, insurers, and government bureaucrats are caught up in a systematic change that’s as manageable as a tornado in a mailbox. Since 2010, we’ve all been loosely aware of the guidelines of the Patient Protection and Affordable Care Act (or “Obamacare,” if you prefer). But today — only a couple months from full adoption — uncertainty and fear loom large. All parties are scrambling to make sense of this monumental change, let alone predict how it will affect their daily operations.

Here’s a clue: Unprepared health systems and hospitals throughout the country are facing mass layoffs or, worse, closing. Some even project that one-third of hospitals in America will close or completely reorganize by 2020. Healthcare is rapidly becoming the newest commodity in an open competitive market, and healthcare employers with brand names will prevail.Read full post...

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Being there: improving recruitment efforts through search engine marketing

A guy spills coffee on himself on the way to a job that has been slowly grating on his psyche, and boom — he starts looking for a new position.

A guy spills coffee on himself on the way to a job that has been slowly grating on his psyche, and boom — he starts looking for a new position.

When I tell people I’m in recruitment marketing, they ask, “So you recruit doctors?” Or they nod knowingly, assuming I’m in traditional marketing. The words “recruitment” and “marketing” together have that effect. People find the concept challenging.

Unlike most of our colleagues on the services or B2B side, we work in a fickle climate. Job changes can be instantaneous or carefully thought out. A guy spills coffee on himself on the way to a job that has been slowly grating on his psyche, and boom — he starts looking for a new position. Or an employee gradually realizes she wants to be closer to her family and moves back to her home state. That’s why it’s so important to have the right message at the right time in the right place. That’s where search engine marketing (SEM) comes into play.

SEM allows your opportunity to appear through relevant searches and even on relevant content pages. If you’re not using SEM in Read full post...

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And we wonder why there is a physician shortage?

23 percent plan to leave medicine or are at least considering doing so.

23 percent plan to leave medicine or are at least considering doing so.

In August, I’m headed to sunny Tucson, AZ, for the annual Association of Physician Recruiters (ASPR) Conference. Along with my friend and colleague Emerson Moses of One Medical Group, I’ll present on how technology is changing recruitment. Thanks to our partnership with MDLinx.com, we’ll have great data from our 2013 market research survey on physicians and how they seek employment.

We’ll take an in-depth look at our research study details during our August 13 presentation, but here are some other fascinating statistics to hold you over until then (cardiologist turnover rates are really high!).

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Generational differences? More like generational frustration!

This is a generation that didn’t learn to use computers in college or in late high school, they learned from their parents as soon as they could pick up a mouse.

This is a generation that didn’t learn to use computers in college or in late high school, they learned from their parents as soon as they could pick up a mouse.

Shari Short, president of Short Answer Consulting, and I were privileged to present at the recent 2013 National Association of Physician Recruiters Annual Conference. We spoke about communicating with different generations and what it means to physician and advanced practitioner recruiters.

Our observations on the differences between communicating with the silent generation (66+), Baby Boomers (49–66), Gen Xers (28–48) and Millennials (7–27) elicited a unanimous response: “We’re all doomed!” But not so! Do Millennials have a different perspective on the value of work/life balance than their older counterparts? Absolutely. Do they frustrate us with their dogged addiction to mobile and digital technology? Sure. Do they strive to do something great in their lives? Absolutely. Maybe they don’t value 12- to 14-hour workdays like their older counterparts. But they do understand that the technology they embrace may help them to accomplish more, faster. What’s wrong with that?Read full post...

What do football teams and hospitals have in common? More than you think.

Think about your physician leaders as your hospital’s quarterback.

Like most American men, I’m a huge football fan. Specifically, my allegiance is to the Philadelphia Eagles (you can now officially feel sorry for me). This year has been rough, as we’ve seen draft picks underperform, free agents take large contracts and contribute very little and, after all was said and done, our coach get fired and shown the door. This got me thinking: Hospitals and health systems are not that different than a professional football team. Let me explain how.Read full post...

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Does your recruiting message stand out in a crowd?

Does your message stand out?

To win over top physician candidates, you have to stay ahead of the pack. Sounds simple enough. But before you begin your recruitment push, make sure you’ve got the goods to attract them — and not just great pay and benefits.

Is your organization a model of medical efficiency and quality patient care? If so, is it due to decision-making from above?

Or are physicians taking the lead?Read full post...

The benefits of a strong employment brand

Physicians can easily find a ton of options.

Physicians can easily find a ton of options.

Let’s face it: Physicians looking for a new position can easily find a ton of options. They make a couple of calls, check a couple of websites, and bam — a shiny new career opportunity. The challenge is, how do you get them to select your shiny new career opportunity?

Ladies and gentlemen, let me introduce you to the benefits of a strong employment brand:Read full post...

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Discovering physicians’ priorities and the best way to reach them

Discovering physicians' priorities

92% of physicians surveyed said they prefer to be alerted to job openings through email.

AB&C recently teamed with MDLinx to conduct a survey of 500 general practitioners, medical specialists and surgical specialists at different stages of their careers. Our research revealed similarities and surprises regarding their professional priorities and the best ways to reach them.

First, “show me the money”—financial rewards—still ranked as their number-one priority, followed by autonomy/independence, respect, reputation, camaraderie and, unexpectedly last, recognition.Read full post...

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Physician recruitment predictions for 2012

The physician shortage continues, and 2012 will be even more competitive.

2011 saw increased demand for a limited supply of physicians in hospitals and primary care practices. 2012 will be even more competitive. Here are the top four issues we predict will have the greatest impact on recruiting success:

4. We’ll recruit through mobile devices.

Doctors are on the go and using smart phones more than ever. Emails and direct mail campaigns can’t keep pace. Extend your reach with instantly accessible messages — make sure they’re easy to look at and easy to read!Read full post...

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Face it, you’re different.

Using your differences for better recruiting.

Using your differences for better recruiting.

Successful recruitment is more than simply putting together a job description and posting it out to the industry’s dominant job board. In your struggle to find top talent you need to understand two essential truths: 1.) You are different; and 2.) Your differences are what make your organization attractive.

What makes you different is your employees and the culture within your organization. If your employees are happy and say good things about your organization you’ll have an easier time recruiting top talent. If they are willing to provide testimonials, or to speak through social media channels about your organization, even better.

All employees want to work where they feel comfortable. They want to be successful within a culture that feels right to them. Beyond salary, beyond benefits, beyond the traditional, building a sense of belonging serves organizations well in recruitment and retention. When competing on salary, the company willing to pay the most wins. When competing on benefits, the company willing to pay the most wins. When competing on culture, the company that communicates the most wins.

So, if you’re struggling with bringing in top talent, maybe it’s not the salary or benefits that are the problem. Maybe you’re not providing them with the information they are looking for, “What is it really like to work there?”

So long, Recruitment 1.0. Hello, Recruitment 2.0!

 

Welcome to Recruitment 2.0

Welcome to Recruitment 2.0

Physician recruiters have fallen on hard times. Once viewed as heroes who deliver agents of change to organizations in need, they now find themselves constrained by ever-growing demands on their time and budgetary resources. As a result, recruiters are finding it harder to compete — they can only do so much with their list of contacts; they can expect only so much in return on their marketing efforts.

What’s a recruiter to do? Social networking on the web.Read full post...

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