Abington Health, a healthcare system with locations throughout Montgomery and Bucks counties, conducted research showing that consumers and employees had low awareness of the advanced and complex services available throughout the system. After many brainstorming sessions and concept meetings, Abington Health and AB&C found a solution to the problem and the “Power” campaign was born.Read full post...

Big brands have woken up to the realization … that young Americans across the board value diversity.

To steal a line from one of the best songs ever written, it’s been a long time coming — but a change has finally come to advertising. While the country generally has grown more socially liberal, advertising has lagged behind. According to a recent Ad Age article, advertising has proved to be the last frontier when it comes to reflecting societal changes. Let’s face it — pop culture typically sets the trends; advertisers follow. Why are we afraid to take a risk? It’s pretty simple — no one wants to hear negative feedback about a campaign. Speaking to where the public already is rather than leading them in a different direction has been the norm.

Until recently, that is.Read full post...

Using one screen, advertisers will have to conjure a fully immersive visual, virtual and social experience for consumers.

Advertising optimism is on the rise again, and for good reason. Industry segments are hiring again, advertisers and their agencies are regaining budgets, consumer confidence is growing, and the mass adoption of advanced television and entertainment consoles may very well yield the next great surge of creative advertising and media marketing.

We’re heading into uncharted territory, where new mediums will finally marry the benefits of web and broadcast television advertising and revolutionize the kind of creative content we can provide for our clients. This new generation of technology, such as Smart TVs and next-generation gaming/entertainment consoles, should signal a golden age for marketers — particularly strategic- and creative-focused agencies such as ours.Read full post...

Happy 30th birthday, Mac.

I had the TV on Sunday morning as I sat down to write about an Advertising Age article claiming that 80% of Super Bowl ads flop. In the background I hear Charles Osgood, host of CBS Sunday Morning, mention that this week marks the 30^th anniversary of Apple’s famous “1984” Super Bowl commercial. A commercial that ran only one time, mind you. That is the antithesis of a Super Bowl ad flop. Thirty years later and people are still talking about it. Amazing. Do you think that in 2043 people will be marking the anniversary of the Go Daddy commercial in which supermodel Bar Refaeli makes out with the nerdy Walter? Not very likely.

The one-minute commercial — directed by noted director Ridley Scott (Alien, Blade Runner, Gladiator) — was made for a then-unheard-of production budget of $900,000. It went on to garner millions of dollars worth of free publicity, as news programs rebroadcast it that night. It was quickly hailed by many in the advertising industry as a masterwork. Advertising Age named it the 1980s “Commercial of the Decade,” and it continues to rank high on lists of the most influential commercials of all time. “1984” was never ever broadcast again, adding to its mystique.Read full post...

A guy spills coffee on himself on the way to a job that has been slowly grating on his psyche, and boom — he starts looking for a new position.

When I tell people I’m in recruitment marketing, they ask, “So you recruit doctors?” Or they nod knowingly, assuming I’m in traditional marketing. The words “recruitment” and “marketing” together have that effect. People find the concept challenging.

Unlike most of our colleagues on the services or B2B side, we work in a fickle climate. Job changes can be instantaneous or carefully thought out. A guy spills coffee on himself on the way to a job that has been slowly grating on his psyche, and boom — he starts looking for a new position. Or an employee gradually realizes she wants to be closer to her family and moves back to her home state. That’s why it’s so important to have the right message at the right time in the right place. That’s where search engine marketing (SEM) comes into play.

SEM allows your opportunity to appear through relevant searches and even on relevant content pages. If you’re not using SEM in Read full post...

Business-to-business publishers have embraced the digital world. The trend among them is to put an exact copy of their print version online. The only change most of them make is to add hotlinks to their advertisers’ websites. While digital does not yet make up the majority of the total circulation of most magazines, we need to monitor this trend to see what impact it will have on advertisers.

Target Audience Delivery

I applaud those publishers who are just as concerned about verifying circulation of their digital versions as they are of their print publications. BPA, the traditional B2B circulation auditor, now offers digital circulation audits. Media planners now have access to data on target audience coverage and composition to help them make informed recommendations. Unfortunately, some publishers are still “claiming” circulations that are unrealistic, at best.

Another way that publishers are ensuring target audience delivery is through a subscription-only basis for online viewing. Readers are required to fill out a subscriber profile for the online version with the same requirements as for the print version.

Ad Size Units

When you view an online version on a regular monitor, it’s easy to browse and read. But not so when you’re using a smart phone or a tablet. You might judge a spread to have a lot of impact on a big-screen monitor. But when you have to scroll between the two pages on your handheld device, it loses legibility, visual appeal and message delivery.

Big-Screen Monitor

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Image courtesy of You Only Blog Once

Starting with the 2014 NBA season, teams will be allowed to sell advertising space on their home courts and backboards. No values have been set yet, but, according to Business Insider, the NBA believes this could be a $100+ million income-generator.

Just think, the next time Kobe’s sitting on the bench with a towel over his head, reminiscing about the good ol’ days when Shaq was around, he could be tapping his personalized size 14s on a Kia ad. Or when LeBron dunks on someone, he can reach for the stars — or the Starbucks ad at the top of the backboard. Why not, right?Read full post...

In a world where advertisements hawking everything from cars to cleaning products bombard our oversaturated brains at every waking hour, a little shock can go a long way towards driving a company’s message home. Witness Kmart’s most recent YouTube ads entitled “Big Gas Savings” and “Ship My Pants.” If you say the names of the commercials out loud (try it in a crowded office), you’ll quickly figure out the hooks. Both videos rely on “potty” words and a mischievous sense of humor to relate a message of convenience and savings.

Blurring the line between propriety and indecency has proven effective. More than 22,000,000 people have seen and heard Kmart’s message in the past month. Combined, the videos received 103,732 likes and only 4,411 dislikes.

http://www.youtube.com/watch?v=hL4lSavSepc

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Using science to get into the customer’s brain

One of the most interesting new business pitches I was ever involved in was when a prospective B2B client, a large and well-known electronics company, was trying to introduce a new product line. The problem was, these new products were very different from those that the company was well known for.

The client had spent considerable sums introducing the new line, yet had made little headway in the market. So they opened this assignment to other agencies.

We were briefed, we developed creative, and we took it to a focus group. The creative bombed, badly. But why it bombed was the same reason the product line was getting so little traction — in the mind of the customer, these new products just didn’t fit with the way they perceived the company.

Well, we quickly regrouped and developed new creative. But this time, rather than just introduce the new products, we built a connection between them and the products the company was known for. The new creative worked well, helping to create an “aha” moment with people in the second focus group.

In our final presentation to the client, we took them through our experience, even showing the creative that bombed. Not only did we win the work for the new product line, we became agency-of-record for the entire account. We also learned a valuable lesson in the art of persuasion.

We called it, “meeting the audience at its mindset.” Read full post...

WILMINGTON, DE – AB&C, a full-service marketing communications agency, won a total of 28 awards between two prominent healthcare competitions. At the 30^th annual Healthcare Marketing Report Health Advertising Awards, the agency received 19 awards. Also, the agency hoisted nine awards at the 2013 Aster Awards, judged by Marketing Healthcare Today.

“The healthcare marketing industry is just as competitive as healthcare itself,” says AB&C president and CEO John Hawkins. “Our team is tremendous. We start with top healthcare clients and add laser-focused strategy and engaging creative. It’s a recipe for sustained success.”

The Healthcare Advertising Awards are evaluated by a national panel of judges. More than 4,000 entries from 268 agencies were judged on creativity, quality, message effectiveness, consumer appeal, graphic design and overall impact. The agency won awards with 14 different clients. Along with 11 gold, two silver, one bronze and four merit awards, AB&C received a Best in Show for its physicians video mailer for MedStar Union Memorial Hospital, one of only 17 to earn this high designation.Read full post...

Over my nearly (ahem) four decades in the ad business, I’ve written tons of jingles. Presided over original music sessions from Nashville to New York. And spent hundreds of hours listening to and selecting stock music and sound effects — all to create that elusive emotional connection between our clients’ brands and their consumers.

Boy, have times and budgets changed. Weeks of lead time and wads of cash to create one-of-a-kind audio tracks that stuck in your brain are now virtually unheard of (unless you’re selling cars, beer, airlines or cosmetics). Today, Garage Band, Pro Tools and a plethora of music libraries fill the void cheaply, quickly and — I must admit — conveniently.Read full post...

The fate of static outdoor displays may soon be much the same as CDs and VHS tapes.

Digital outdoor displays are quickly becoming one of the best mediums for cost-effective, high-impact advertising.

With the ability to change a client’s creative frequently and immediately, digital outdoor displays allow you to target your consumer with the most time-relevant message.

Another advantage of digital displays over traditional static displays is consumer retention. Research shows that while only 43 percent of respondents have any kind of recall of traditional static displays, more than 94 percent of respondents actually recall the message on a digital display. This is remarkable, given the fact that the message on a digital display is usually shown for only eight seconds at a time as part of a continuous rotation.Read full post...

Doesn’t seem fair for an advertiser to pay for an ad that wasn't viewable, now does it?

For as long as I’ve been in the business of planning and purchasing digital media, we have been buying display ads by impressions served. That means that when the server serving up the banner ad to the site records that an impression has been served, it is counted as an impression. When you buy display ads, oftentimes you pay by impression, and part of my job is to ensure my client’s ad has received the number of impressions I have purchased.Read full post...

With such massive price tags, these commercials better deliver.

On February 5 NBC will broadcast the epic rematch between the Giants and Patriots. But maybe your team didn’t make it to the big game. Will you still watch Super Bowl XLVI? Of course you will. You’ll watch for the same reason about 54% of viewers do — the commercials.

On one night each year the titans of marketing and advertising attempt to wow us with about 50 minutes of the most expensive commercials on television. NBC has sold out all commercial airtime for the big game, reporting that the average cost this year for a 30-second spot is $3.5 million, with some time slots costing as much as $4 million. That’s a 16 to 25% hike from the $3 million average cost last year. With such massive price tags, these commercials better deliver.Read full post...

Paul Pomeroy weighs in on a couple of car ads.

As a guy who works in advertising I often get asked by family, friends, acquaintances and perfect strangers to offer my opinion on current ads in the marketplace. I find this funny because, unlike most people, when I meet doctors, lawyers and auto mechanics, I don’t find a way to wedge questions related to lumps on my back, clauses in my will or an incessant knocking noise coming from under the hood of my car into the course of casual conversation. But whatever. Most advertising people are raving narcissistic know-it-alls who are more than happy to share their opinions on just about anything — especially good ads vs. sucky ads.

OK, that really just describes me. And that brings me to the point of this post.Read full post...