March 17, 2014

Driving down highway traffic deaths

Last year, Delaware recorded less than 100 traffic deaths for the first time since 1963. AB&C and Delaware’s Office of Highway Safety have been working on numerous initiatives — from curbing aggressive driving to pedestrian safety — to drive that number down even further. Recent campaigns include Click It Or Ticket, which has helped increase the rate of seat belt use to an all-time high of 92% —one of the highest percentages of usage in the nation. Preliminary reports also show that 36% of the 99 traffic deaths in 2013 were alcohol-related. This percentage decreased dramatically from 2012 when 60 (or 52%) of the 116 motorist fatalities were alcohol-related.Read full post...

March 17, 2014

Investing in financial brain power

Ed IanniAB&C welcomes financial industry veteran Ed Ianni to our team. He brings more than three decades of experience in financial services, banking, wealth management, business development, marketing communications, risk management, law and insurance. Ed also serves as an advisor in both the public and private sectors, successfully helping clients grow their businesses, capital and economies. He holds his juris doctor from the University of Virginia School of Law, bachelor’s and master’s degrees from Oxford University, and a bachelor’s degree from Princeton University.Read full post...

A St. Patrick’s Day history lesson

Bowl of Irish stew with soda bread

Bowl of Irish stew with soda bread

When it comes to St. Patrick’s Day, I’m somewhat out of the loop (mostly by heritage). But I was curious: Why do so many people love to participate in this celebration?

Ask anyone, “What’s the first thing that comes to your mind about St. Patrick’s Day?” and you get a lot of different answers. Some mention religious aspects; some refer to the mythical leprechauns; others wax poetic about corned beef, Irish Potato candies and green beer. But who was St. Patrick?Read full post...

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Hit or miss: measuring clicks, visits, visitors and pageviews

Please take “hit” out of your vocabulary when you’re asking about campaign performance. We never measure by hits, but instead a variety of other metrics.

Please take “hit” out of your vocabulary when you’re asking about campaign performance. We never measure by hits, but instead a variety of other metrics.

In the world of analytics, there’s this one, single dirty word that never fails to grate on an analyst’s nerves: “hit.”

As in:

“How many hits did we get?”

“Did we get any hits on our landing page?”

“Can you check the hits for me on that campaign?”

I’ll let you in on a secret: There’s no such thing as a hit. There are clicks, visits, visitors and pageviews, and each of those are different measurements.

Clicks indicate how many people have clicked on an ad. A user can click on an ad multiple times, but only be counted as one visitor. Similarly, a user can click on an ad just once and come back to the website in multiple visits. Usually, we only measure clicks when we’re analyzing ad performance. The number of clicks per the number of impressions equals the click-through rate (CTR).Read full post...

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Responsive images on the responsive web

responsive-images-termsYou’ve probably heard about “responsive web design” by now. Hopefully you’ve been able to incorporate this into any new web projects you’re working on, and you’ve already converted — or plan to convert — your existing high-value or high-traffic websites.

While responsive web design has been universally accepted and adopted, it does have a dark side: responsive images. I’ll explain what this problem is, how it’s being solved and why it’s yet another reason to let experts help you with these issues so you can stay focused on your content and ultimately your core business.

To understand the problem, we need to get a little technical. Here are some handy terms to know (refer to the diagram for some visual assistance):Read full post...

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Facebook: no longer just for boys and girls

No longer just for boys and girls

No longer just for boys and girls

On February 13, social media giant Facebook took a courageous step forward by improving its gender identity feature. Previously it only offered “male” or “female” as a user’s choices. It now lists over 50 possibilities, along with pronouns the user can choose to let friends know how they would like to be referred to publicly. Facebook’s message is forward thinking and clear—it wants its users to know that it recognizes the large spectrum of gender identity. It also wants users to feel comfortable and included, no matter where they identify on that spectrum.

There were many reactions to this change, from positive to ambivalent to negative; but the LGBTQ community certainly has reason to celebrate. Surely there will be people for whom this change means nothing—but for the users this does impact, it could mean everything.Read full post...

March 4, 2014

Aloysius Butler & Clark wins seven Telly Awards

WILMINGTON, DE — Aloysius Butler & Clark, a full-service marketing communications agency, and four of its clients won a combined seven awards at the 35th annual Telly Awards. With silver as the highest award given, the agency took home seven total awards: one silver and one bronze with Delaware Office of Highway Safety; one silver and one bronze with Delaware Division of Public Health; one silver for its Choose Health Delaware campaign; and two bronzes with MedStar Health — the largest healthcare provider in the Maryland/D.C. region.Read full post...

Color is all relative

Munsell Color Stacked BlocksThough we all know about color — the ones we like and the ones we don’t like — color is often misunderstood. In certain combinations, colors can scream or whisper. This is because colors are influenced by adjacent colors. In our industry, designers understand how important color choices are. To the untrained eye, color choice — when not dictated by corporate graphic standards — may appear random. Far from it. We put a lot of thought into our decisions. Certain color combinations create harmony. Contrasting colors ensure the legibility of the message we’re trying to communicate. Colors are all relative — to each other. The difference between a message that’s screaming for attention and one that should be softer in tone can be achieved by which colors are used in the design.Read full post...

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Agile marketing — latest fad or the future? — Part 1

Time to Adapt

Agile is pretty new in relation to other methodologies.

Agile marketing is a relatively new term being thrown around by marketers and project managers to help us adapt to the ever-changing landscape of marketing. In the late 1990s, software developers created agile methodology, which focuses on iterative and incremental goals when developing large programs, to help streamline the development process. Agile is pretty new in relation to other methodologies such as waterfall, which is what most project managers use on a daily basis.

OK, now that you have some background, let’s jump in with both feet. Read full post...

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Weathering our business

Now at AB&C we are blessed with some of the most talented employees in the industry, but this weather makes our job harder.

Now at AB&C we are blessed with some of the most talented employees in the industry, but this weather makes our job harder.

Breaking news: This has been one horrible winter for any one living in the eastern third of the country. Let’s be honest, Illinois, Minnesota, Michigan, Illinois — even parts of Ohio and New York — you expect to get hit like this. But the South is wholly unprepared (according to my friends in Atlanta), and those of us in the mid-Atlantic region have been … caught off guard. Just talk to any school-aged kid who is losing most of spring break to make up for snow days!

Beyond the emotional frustration caused by this endless onslaught of nasty weather, there’s also the devastating impact on business. Don’t worry; I’m not going to bulldoze you with a lengthy lecture about market trends and impacts — although if you read this blog to its conclusion, you should get one marketing tip. But rather I’d like to focus on one very specific business segment — mine. Advertising and public relations.Read full post...

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February 19, 2014

To-Jo Mushrooms chooses AB&C as its marketing agency

Craig Brown, Account Supervisor (left); Paul Pomeroy, Managing Partner (center); and Steve Yarrow, Senior Director (right) visit To-Jo Mushrooms in Avondale.

Craig Brown, Account Supervisor (left); Paul Pomeroy, Managing Partner (center); and Steve Yarrow, Senior Director (right) visit To-Jo Mushrooms in Avondale.

WILMINGTON, DE — Following a national search, To-Jo Mushrooms selected Aloysius Butler & Clark as its new marketing agency. Among other services, AB&C will perform brand positioning, website redesign, retail customer engagement and public relations for the Avondale-based mushroom grower. AB&C and its business-to-business marketing team won the account despite being the only contending agency outside of the produce category.Read full post...

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A case for happy hours — like you needed more excuses anyway

A happy, relaxed workplace leads to better thinking and a better product.

A happy, relaxed workplace leads to better thinking and a better product.

Ding! New email comes in. Subject line: “Who needs a drink?!” You waver a little bit before responding. On the one hand, it’s been a long day and you really need to unwind. And there’s nothing important that you had to do after work. On the other hand, you just don’t know if you feel like going to happy hour.

Go.

A happy hour may be spontaneous, or it may be planned months in advance — but either way, it’s always a good idea. At Aloysius Butler & Clark, we try to plan a happy hour each month, hosted by one of the departments in the agency. We’ve had a creative department tailgate party in the parking lot, a public relations Halloween happy hour in our spooky garage, and a media team Oscars gathering complete with red carpet — just to name a few.

Don’t have the space or energy to plan a themed happy hour? No problem! Just grab a couple of colleagues and head down to the local brewpub to enjoy some of their happy hour specials. Do it. It’s good for you. It can actually be healthyRead full post...

LinkedIn apathy — a curable disease

When it comes to social media, LinkedIn often gets overlooked. Think about it like siblings from TV’s most famous sitcoms. I’ll go with shows from three eras — The Brady Bunch, The Fresh Prince of Bel-Air, and Modern Family. Facebook is the pretty and popular older sibling (Marcia Brady, Hilary Banks, or Haley Dunphy). Twitter is the younger, lovable cutie pie (Cindy, Ashley, or Luke). And then we have LinkedIn — the middle child (Jan, Carlton, or Alex) — not as flashy, not as fun, definitely more nerdy.

Jammin on LinkedIn

If your website is indeed awesome, LinkedIn is an outstanding conduit to drive prospects there.

On “the world’s largest professional network,” your profile might suffer from inattention — only getting updates when you’re gearing up for a job search. But this modus operandi is outdated and you need to shake it off. Long known as the least-social social network, LinkedIn is slowly improving its social skills. Status updates, endorsements (love ’em or hate ’em), and now Pulse (news curation) make interacting with your connections — and, more important, prospective clients — both easier and more essential.Read full post...

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Oh, the humanity!

Bottom line: I feel better about the Walgreens brand based simply on this seemingly minor customer service tweak.

Bottom line: I feel better about the Walgreens brand based simply on this seemingly minor customer service tweak.

I’m about to place a national brand in a positive light. But in the interest of full disclosure, our agency has not, and never has had, any relationship with this brand. In other words, we have nothing to gain by pumping up this brand within the hallowed halls of the AB&C blog-a-teria. So now that we have that straight, let the games begin!

The other night, I visited my local Walgreen’s pharmacy. I bought two greeting cards and a gallon of 2% milk. As the clerk handed me my receipt she said, “Thanks — and be well.” On my way out I thought, “Did she just say ‘be well’?” Suddenly, a warm, life-affirming feeling washed over me — just as it does when those cute little yorkies scamper across the floor at the Westminster dog show. What happened to the standard “Have a nice day,” I thought. Or even the beloved “Take ‘er easy”?Read full post...

The Super Bowl spot that changed the world

Happy 30th birthday, Mac.

Happy 30th birthday, Mac.

I had the TV on Sunday morning as I sat down to write about an Advertising Age article claiming that 80% of Super Bowl ads flop. In the background I hear Charles Osgood, host of CBS Sunday Morning, mention that this week marks the 30th anniversary of Apple’s famous “1984” Super Bowl commercial. A commercial that ran only one time, mind you. That is the antithesis of a Super Bowl ad flop. Thirty years later and people are still talking about it. Amazing. Do you think that in 2043 people will be marking the anniversary of the Go Daddy commercial in which supermodel Bar Refaeli makes out with the nerdy Walter? Not very likely.

The one-minute commercial — directed by noted director Ridley Scott (Alien, Blade Runner, Gladiator) — was made for a then-unheard-of production budget of $900,000. It went on to garner millions of dollars worth of free publicity, as news programs rebroadcast it that night. It was quickly hailed by many in the advertising industry as a masterwork. Advertising Age named it the 1980s “Commercial of the Decade,” and it continues to rank high on lists of the most influential commercials of all time. “1984” was never ever broadcast again, adding to its mystique.Read full post...